UC Client:

• Audio and Video Calling

• Instant Messaging

• Calling

• Meetings/Video Chat

• History

• Meetings/Video Chat

• Disaster Recovery

  • Data can be backed-up and managed for easy recovery in case of local emergency

• Cloud Communications

  • Virtually limitless PBX and VoIP configurations

• Unified Interface

  • Phone, video, messaging, contact manager / directory system all on your computer

CoreNexa Cloud-Based Contact Center:

• Call Recording

• Outbound Call Control

• Interactive Voice Response System (IVR)

  • Optimize how fast customers get to the right information or people over the phone

• Omni-Channel Communication

  • Have multiple channels to communicate with customers (voice, text, video, and more)

Hosted PBX and VoIP:

• Easy to Use & Operate

• Flexibility & Future-proof

• Fully Featured

• Private Label & Ready to Implement

• Save Money Overall

• Improved Scalability

  • Services can be provided on per customer basis to save you money

CoreNexa Mobile:

• Virtual Attendant

• Voice to Text

API Integration:

• Microsoft Outlook

• Salesforce Plug-in

• URL Agents

• Operator Console

  • Maintain supervision over conference bridges, click to dial, call control, and much more