What is Managed IT?
Managed IT Services allow an organization to transfer its IT operations to a service provider who assumes the responsibility for 24/7 monitoring, managing, and problem resolution for their IT systems.
In today’s business environment, organizations have become more reliant on IT. It is essential that your business’ IT is always running at peak performance. Managed IT takes a proactive approach, making sure that problems can be discovered and resolved before they can negatively affect your business operations.
Many companies can’t afford the luxury of staffing their own in-house IT department. By outsourcing the management of your IT network to Managed Business Solutions, your business will:
Minimize downtime
Alleviate the IT burden from your staff, allowing you to focus on business
Reduce & control operating costs
Increase compliance and digital security
Increase operational efficiency
Have access to IT professionals
Have heightened peace of mind from knowing that the network is monitored 24/7
Captain’s Chair IT (CCIT)
Managed Business Solutions has partnered with Concertium to provide our customers with Captain’s Chair IT, a managed IT application. Captain’s Chair provides companies with a real-time view of their offices’ hardware, software, and infrastructure, allowing for proactive response and peace of mind that your company’s IT environment is being effectively managed.
Captain’s Chair ensures that your company’s IT will run smoothly by providing you with:
Unprecedented Visibility: A real-time view of your IT environment and how it is performing.
Actionable Insights: Ensure that you have actionable insights into your IT spend, maximizing performance, and providing you with a return on your IT investment.
Full Accountability: Ensure that your IT department & provider are performing optimally.
IT Control: CCIT is designed to make sure that you don’t feel like you have lost control by outsourcing IT services.
Captain’s Chair gives you an overview of your entire IT ecosystem at your fingertips by giving you easy access to all the aspects of your company’s IT including, web analytics, infrastructure, assets & subscriptions, service tickets, quotes & reports, and digital transformation.
Contact us today to learn more about Captain’s Chair and how Managed Business Solutions can help provide you with the peace of mind that your company’s IT environment will always run smoothly.